cobi.wms:faq
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cobi.wms:faq [2022/02/22 14:36] – tkammer | cobi.wms:faq [2023/05/23 13:46] (current) – tkammer | ||
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==== Is it possible to use the app in other languages? ==== | ==== Is it possible to use the app in other languages? ==== | ||
- | Yes, currently | + | Yes, here is the current list of supported languages: |
+ | |||
+ | * English | ||
+ | * Spanish | ||
+ | * French | ||
+ | * German | ||
+ | * Polish | ||
+ | * Turkish | ||
+ | * Finnish | ||
+ | |||
+ | Adding an additional language is simply a matter of translating a single file that contains all texts shown in the user interface of the app. | ||
==== Is it possible to register the devices to a specific warehouse? ==== | ==== Is it possible to register the devices to a specific warehouse? ==== | ||
- | Yes, this is possible. Please see the Options page of the COBI.wms | + | Yes, this is possible. |
+ | |||
+ | In the Options, you can also configure which modules should filter the shown documents on basis of the selected warehouse. | ||
+ | |||
+ | |||
+ | ==== Can I see which device or warehouse employee made a booking? ==== | ||
+ | |||
+ | Yes, if you correctly configure the connection settings. | ||
+ | |||
+ | In on-premises or private-cloud environments, | ||
+ | |||
+ | In public-cloud environments, | ||
+ | |||
+ | When everything is set up correctly, you can use the " | ||
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How well the app works with several hundred thousand items depends on a number of factors: | How well the app works with several hundred thousand items depends on a number of factors: | ||
- | 1. Will you always scan barcodes to identify items, or will you sometimes have to open the item list and enter a search term? | + | **1. Will you always scan barcodes to identify items, or will you sometimes have to open the item list and enter a search term?** |
If you always scan barcodes, then the number of items doesn’t matter much during daily operation, because the app will run a query every time to find the item with the scanned code. | If you always scan barcodes, then the number of items doesn’t matter much during daily operation, because the app will run a query every time to find the item with the scanned code. | ||
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However, if you open the item list to find items, then the number of items can become a problem. See next part. | However, if you open the item list to find items, then the number of items can become a problem. See next part. | ||
- | 2. Is it possible to establish a direct database connection to the SAP Business One server, or will the app have to rely purely on Service Layer? | + | **2. Is it possible to establish a direct database connection to the SAP Business One server, or will the app have to rely purely on Service Layer?** |
In on-premises and private-cloud deployments, | In on-premises and private-cloud deployments, | ||
In partner-hosted or SAP-hosted public-cloud deployments, | In partner-hosted or SAP-hosted public-cloud deployments, | ||
+ | |||
+ | |||
+ | |||
+ | ===== Batch Numbers / Serial Numbers ===== | ||
+ | |||
+ | ==== Is "On Release Only" supported? ==== | ||
+ | |||
+ | Yes, the app supports the "on release only" management method for batch/ | ||
+ | |||
+ | For serial numbers, you must enable the checkbox **Automatic Serial Number Creation on Receipt**. | ||
+ | |||
+ | For batch numbers, if "on release only" is chosen, the only way to release batch numbers is to generate them in the SAP Business One client at some point, then use them in the app. There is unfortunately no other way to support this method due to limitations in the SAP Business One programming interface. | ||
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The supported barcode types depend on the scanning hardware that is being used. So long as the hardware supports it, COBI.wms can read any type of barcode, including 2D codes such as QR Code and DataMatrix. | The supported barcode types depend on the scanning hardware that is being used. So long as the hardware supports it, COBI.wms can read any type of barcode, including 2D codes such as QR Code and DataMatrix. | ||
- | COBI.wms also supports | + | COBI.wms also supports |
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When a barcode is connected to a specific UoM in the barcodes table of the item master data, then COBI.wms will automatically select the right UoM for the scanned barcode. | When a barcode is connected to a specific UoM in the barcodes table of the item master data, then COBI.wms will automatically select the right UoM for the scanned barcode. | ||
- | Using the GS1 standard, COBI.wms also supports reading batch and serial numbers, production and expiry date, quantity, and so on from the scanned barcode and automatically fills in the relevant fields. | + | Using [[GS1 Barcodes]], COBI.wms also supports reading batch and serial numbers, production and expiry date, quantity, and so on from the scanned barcode and automatically fills in the relevant fields. |
+ | |||
+ | |||
+ | |||
+ | ===== Pick & pack ===== | ||
+ | |||
+ | ==== How to avoid two pickers accidentally working on the same pick list? ==== | ||
+ | |||
+ | You can fill in the " | ||
+ | |||
+ | Variant 1: Only let pickers open pick lists assigned to them. This has the problem that the warehouse loses flexibility. | ||
+ | |||
+ | Variant 2: Lock a pick list once it’s been opened by someone. | ||
+ | |||
+ | * There needs to be an additional UDF on the pick list that says “locked” | ||
+ | * Every time you open a pick list in the app, it needs to: | ||
+ | - Run a query to make sure the pick list is currently unlocked. | ||
+ | - Send an update to change the UDF value to locked. | ||
+ | - When you close the pick list, send an update to change the UDF value to unlocked. | ||
+ | |||
+ | We would now be faced with the following issues: | ||
+ | |||
+ | * Opening/ | ||
+ | * Unlocking is unreliable: | ||
+ | |||
+ | For these reasons the app doesn' | ||
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==== Can we import different label sizes to the app? ==== | ==== Can we import different label sizes to the app? ==== | ||
- | The label templates | + | The [[Label Templates]] |
==== Can we automatically print labels when a booking is made? ==== | ==== Can we automatically print labels when a booking is made? ==== | ||
- | For this, Coresuite Remote Print is needed. It does not work with the app’s own direct printing feature. The app can make use of an additional Windows Service from COBISOFT | + | For this, Coresuite Remote Print is needed. It does not work with the app’s own direct printing feature. The app can make use of an additional Windows Service from COBISOFT, called |
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===== Licensing ===== | ===== Licensing ===== | ||
- | ==== Is one license | + | ==== What kind of SAP Business One Licenses are needed to use the app? ==== |
+ | |||
+ | Apart from the COBI.wms Licenses that you acquire from COBISOFT, you may also need to purchase additional SAP Business One Licenses from your SAP Partner. | ||
+ | |||
+ | According to the latest licensing guidelines of SAP Business One (as of May 2023), **every individual employee (person)** who interacts with SAP Business One through any means (including third-party applications such as COBI.wms) must have some kind of SAP Business One License. | ||
+ | |||
+ | If an employee who will use COBI.wms already has an SAP Business One License, such as Professional or Limited Logistics, then they don't need an additional SAP Business One License to be allowed to use COBI.wms. | ||
+ | |||
+ | However, if the employee doesn' | ||
+ | |||
+ | ==== Are COBI.wms Licenses | ||
+ | |||
+ | A COBI.wms license can be assigned to an Android device **or** to a COBI.wms user. | ||
+ | |||
+ | If an Android device is licensed, any person can log in on that device and use it. Users don't require licenses in this case. | ||
+ | |||
+ | If a COBI.wms User is licensed, they can user their username and password log in to COBI.wms on any Android device. | ||
+ | |||
+ | Licenses can be freely swapped between devices and users. | ||
+ | |||
+ | Generally, licensing devices is the easier option, especially since you won't have to deal with COBI.wms User Management. | ||
- | A COBI.wms | + | See [[COBI.wms:Management Database]] for details on how to manage users and licenses. |
cobi.wms/faq.1645536995.txt.gz · Last modified: 2022/02/22 14:36 by tkammer